Karachiites to receive e-challans at doorstep as traffic police, Pakistan Post sign MoU

The Karachi traffic police and Pakistan Post on Tuesday signed a memorandum of understanding (MoU) to deliver e-challans at citizens’ homes in a move officials described as a step toward transparent and faceless policing.

Under the agreement, e-challans issued in Karachi will be delivered within 24 hours in the city and upto Hyderabad. For areas beyond Hyderabad, deliveries will be completed within three working days.

Pakistan Post will maintain records of all transactions and deliveries for 18 months. According to the MoU, delivery charges will be Rs26 per e-challan for Karachi and Hyderabad, while Rs41 will be charged for destinations beyond Karachi and Hyderabad. All costs will be borne by the Sindh government, ensuring no additional burden on citizens.

Speaking at the signing ceremony, DIG Traffic Karachi Peer Muhammad Shah said that the initiative reflected the vision of Sindh IGP Ghulam Nabi Memon. “We have worked extensively on this project, including amendments to the Motor Vehicle Ordinance. This system will help us move towards faceless e-challans,” he said.

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He added that Pakistan Post will ensure challans reach citizens’ homes, a practice already in place in many modern countries. Postmaster General Sindh Manzoor Ahmed called it a step toward institutional cooperation. “It will improve the image and efficiency of the police. With Pakistan Post’s vast network covering cities and villages, we can ensure timely delivery and strengthen links with other government departments,” he said.

Inspector General of Sindh Police Ghulam Nabi Memon said: “Our goal is to make sure citizens receive their challans directly, just as they receive their driving licenses through the post office. This will also improve public trust and transparency,” he remarked.

The IGP added that that the Sindh government has consistently supported reforms in the police. “Driving licence branches are now operating without favoritism, and the public response has been encouraging. Traffic police is the most public-facing arm of the department, and we want to reduce complaints to the minimum through such initiatives,” he said.