Microsoft unveils AI features in Xbox

Microsoft is launching its first major AI-driven tool for Xbox with the introduction of an AI chatbot to streamline support for players.

The AI-powered character, designed with Xbox’s visual style in mind, will allow users to get answers to common support questions without the need for human agents.

By harnessing advanced AI models, Microsoft aims to create a seamless support experience directly within the Xbox ecosystem.

The chatbot rollout reflects CEO Satya Nadella’s broader AI vision for Microsoft, especially with the development of Copilot across various Microsoft products.

While Copilot hasn’t yet made its way into Xbox fully, this chatbot marks the beginning of what could be an expansive AI integration within Microsoft's gaming platform.

Players can look forward to future AI-powered tools that could enhance their gaming experience, offering assistance, gameplay insights, and potentially more personalized features.

While the AI-powered chatbot is already rolling out widely to users, the new search functions will be gradual. It's said that some users may already have access to the new natural language search. However, it'll become more widely available in the coming weeks.